Deena Baker

10/20/13

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My Complete Résumé

Objective A career opportunity that will utilize my strong organizational and administrative skills and offers opportunity for advancement, based upon achievements and results.
   
Experience
2007-2009

Steven C Burks, M.D., Inc.       

Springfield, OH

 

Office Administrative Manager

 
bulletCoordination of healthcare billing including Medicare, Medicaid, Workers’ Comp and private insurance.
bulletComputerize daily patient fee slips with correct coding.
bulletMonthly statements, quarterly refunds, collections, end of month reports.
bulletScheduling patient tests and surgical procedures.
bulletCredentialing, managed care and medical records.
bulletDaily interaction with patients, vendors, sales reps.
bulletAssist with patients as needed in treatment rooms.
   
 
2003-2006

John R. Farrall, M.D., Inc.         

Springfield, OH

 

Office Administrative Manager

 
bullet

Coordination of healthcare billing including Medicare, Medicaid, Workers’ Comp and private insurance.

bullet

Computerize daily patient fee slips with correct coding.

bullet

Monthly statements, quarterly refunds, collections, end of month reports.

bullet

Scheduling patient tests and surgical procedures.

bullet

Credentialing, managed care and medical records.

bullet

Daily interaction with patients, vendors, sales reps.

bullet

Assist with patients as needed in treatment rooms.

   
 
1999–2002

The Medicine Cabinet

Springfield, OH

 

Office Manager/Pharmacy Tech

 
bullet

Running electronic claim status reports, insurance reports, patient printouts, Workers’ Compensation claims.

bullet

Data entry of customer information and prescription information.

bullet

Running ScriptPro machine, cash register and handling customers.

 
1993–1997

Moyno Industrial Products

Springfield, OH

 

Personnel Assistant

 
bullet

Provided secretarial and organizational duties for, and served as administrative assistant to, the Salaried Personnel Manager regarding matters of a sensitive and confidential nature.  Additionally, preformed secretarial and organizational functions for Market Development Manager and Product Services Manager as required. 

bullet

Provided backup assistance to Executive Office, Hourly Personnel Manager and Benefits Administrator.

bullet

Maintained position of Systems Administrator for HR computer system.

 

Administrative Assistant Market Development

 
bullet

Performed all secretarial functions related to this position for all Market Development and Products Management personnel with attentive accuracy.

bullet

Maintained data, provided organizational support and prepared administrative reports and proposals.

bullet

In absence of the Manager kept paperwork flowing by handling independently whatever possible, and delegating items of a critical nature to appropriate internal personnel.

   
Professional Development
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2003-2005     Practice Management Institute
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Principles of Medical Office Management

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PSS (Physician Sales & Service, Inc.)
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CPT / ICD-9 Advanced Coding Workshop

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Ohio Bureau of Workers’ Compensation
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HPP: Introduction for Medical Providers
 

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Community Mercy Health Partners
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Medicare Update Seminar

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Embezzlement, Mistakes and Loss: How to Protect Yourself and Your Physician(s)

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1994–1997     New Horizons Computer Learning Center
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Windows, FoxPro, Microsoft Word, Excel, Word Perfect

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1996   International Foundation of Employee Benefit Plans Headquarters
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Fundamentals of Employee Benefits Management

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1995   CPS certified at Sinclair College in Dayton, Ohio                           
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Certified Professional Secretary (CPS) 6 CEU Credits
A comprehensive two-day examination comprised of six parts:

  1. Behavioral Science in Business

  2. Business Law

  3. Economics and Management

  4. Accounting

  5. Secretarial Skills and Decision Making

  6. Office Procedures and Administration

bullet

1990     Dayton Bar Association
bullet

25 hours Legal Secretarial Training Classes

References

Upon Request

   

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